Archive for the ‘Banking Industry’ Category

Merry Christmas BB&T

Wednesday, December 23rd, 2009 by Dan Riggsby

I would like to thank BB&T (Branch Banking & Trust) for their Christmas Spirit. You see on December 22nd , 3 days before Christmas, as I prepared to go to the store to get the things I needed to prepare Christmas dinner for my friends and family, I discovered my account to be severely in the negative. It seems that there had been a mistake made by my car company and they had submitted my car payment even though they were not supposed to submit it this month. As I called to ask what happened, BB&T explained that as a “favor” to me, they paid the car payment (instead of “bouncing” it) and proceeded to charge me overdraft fees for the 10 check card purchases I had made instead.

So, they could have refused the car payment and charged me a $35 fee or they could pay the car payment as a favor to me and collect $350 in fees. Wow, what would I do without favors like that. Merry Christmas BB&T!